Customer Relationship Management

eCommerce Solutions for B2B.B2C and beyond
eCommerce is expanding beyond simple B2C and B2B shopping portals. The widespread adoption of social networking has shifted the traditional online shopping model to incorporate consumers’ active participation in the marketing and selling of products. The advancement of mobile technologies has also brought a new channel to the retail sector by allowing consumers to shop directly from their phones. The key factor to gaining a competitive edge in these growing eCommerce markets is to ensure a great customer experience. This includes a sharp user interface, secure data management, a solid POS, rapid performance and the ability to handle large amounts of traffic.
Focus Areas
With over 20 software engineers trained in eCommerce solutions, Logitech solutions has worked with established industry players to develop and support cutting-edge retail products. Our focus areas include:
Online, social & mobile commerce
Web portals for specialized services
Interactive advertizing

Our Capabilities
Logitech solutions has worked with multiple BPM workflow modeling tools (e.g., Appian, JBPM, OS Workflow) and reporting tools (e.g., Jasper, BIRT, Appian, Kettle, Microstrategy) to provide eCommerce software development services that are fast, reliable and cost-effective. Some of our capabilities include building and supporting eCommerce solutions such as the following

  • Online storefronts, catalogs and shopping carts
  • Web-based administration products for managing inventory, coupon codes and gift certificates
  • Point of sales (POS) and payment processing solutions
  • Web portals for travel, ticketing and event management
  • Online auction engines based on open source libraries
  • Websites optimized for user content generation
  • Location-based shopping services for mobile phones
  • Robust, scalable platforms for digital content delivery
  • Next-generation ad servers

Why Logitech solutions?
Our Retail Industry Practice includes highly-skilled consultants from the world’s leading retail organizations as well as deeply experienced architects and engineers from top retail product companies including Oracle. These industry experts coupled with Logitech Solutions track record of success with some of the top retailers in the industry has helped us establish proven, repeatable processes that our clients can leverage when working with us.

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